Desktop Services

SME Package

The IT related demands of a small and medium enterprise (SME) is very different, both from a cost and complexity perspective.

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RIM Package

Calsoft's unique RIM package has always been a favorite with new entrants to infrastructure outsourcing. Designed to offer the best value for money

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Remote Infrastructure Management

Day to day business is entirely dependent on IT infrastructure. The maximum uptime of IT Infrastructure leads to uninterrupted business, which in turn result in revenue profits for client. Remote Infrastructure Management provides cost effective 24*7 operations to support global time zones for Client’s business.

Our services include:

Remote Support - 24x7x365  
Datacenter Support Services  Network Support Services  Desktop Support Services 
Email Hosting Remote Monitoring (24x7x365) Support using Automated Tools
Server Management Responsive Help Desk Support Asset Lifecycle Management
Database Management Proactive Maintenance & Network Support Standard image build and management
Backup and Storage Management Security, Vulnerability & Risk Avoidance Patch Management
Reporting and Administration Achieve Regulatory Compliance Anti Virus & Spyware Management
Hosting Services   Client application support
Security Services   Data Backup / Recovery
Virtualization   Email Management
    Hardware Upgrades


  • Identify & Propose
  • Plan
  • Do
  • Check
  • Act
  • Hand over
  • Management

Value Proposition

  • Improved IT infrastructure uptime and productivity
  • Simplified operations management & Focus on core competencies
  • Enhanced ability to adopt new technology
  • Transparency and control
  • Better Return On IT Investment (ROI)
  • Scalability on the fly: upgrade or downgrade according to the requirements and avoid fixed overhead costs
  • Access to domain expertise and 24/7/365 availability
  • Industry best practices & quality
  • Cost Efficiency: Drive down the IT infrastructure cost by as much as 40%
  • Proactive problem identification and Preemptive problem resolution.